Last Updated:10-28-24
At TRIPLT T SERVICES LLC, we want you to be completely satisfied with your purchase. If you’re not, please review our return policy to understand how to process a return or exchange.
1. Eligibility for Returns
- Items are eligible for return within 3 business days of the purchase date.
- To qualify for a return, items must be unused, in their original condition, and in original packaging.
- Non-returnable items: Certain items, such as clearance items, personalized items, or items marked as final sale, cannot be returned.
2. Return Process
- Contact Us: Email us at Tripltsrvcs@gmail.com or call us at 832-766-5583 to initiate a return. Please include your order number and details about the product you would like to return.
- Approval: Once we approve your return, you’ll receive instructions for shipping the item back to us.
- Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part, such as a damaged or incorrect item.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 3 business days
- Partial Refunds may be issued for items that are not in their original condition or are damaged by the customer.
4. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us to arrange for an exchange.
5. Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please contact us within 3 business days of receiving it. We will arrange for a replacement or a refund as appropriate.
6. Late or Missing Refunds
- If you haven’t received your refund within the stated timeframe, please first check with your bank or credit card company. If you still have not received your refund, please contact us for further assistance.
7. Contact Us
For questions regarding this Return Policy or for help with a return, please contact us at: